FAQ

Most resorts rent large items such as jacket, pants, boots, helmet, skis, and snowboard.
Bring personal items yourself: long thick socks, base layers, waterproof gloves, face cover, goggles, and protectors. Snowboard beginners should prepare knee pads and impact shorts.

Most ski resorts have rental counters, and some hotels also rent gear. Town rental shops near Yuzawa Station may offer better support or transfer service, but reserve early during busy dates.

Decathlon is a practical budget option in Taiwan. You can also check ski and outdoor shops such as Prince Outdoor, Snow Selection, and ALL RIDE. For outerwear, choose waterproof ratings around 10K or higher.

Entering a resort is often free, but you need a lift ticket to use lifts, gondolas, or magic carpets. Lessons usually require a lift ticket unless the coach tells you otherwise.

Buy lift tickets on the resort website, travel platforms such as Klook, or at the ticket counter. Online early-bird tickets may be cheaper.

Ski is usually easier for first-timers and families. Snowboard looks stylish but takes more balance practice at the start. Choose by interest, fitness, and how much falling you are comfortable with.

Not strictly, but beginners should take at least a short lesson to learn braking, safe falling, turning basics, and resort etiquette.

Use the booking page or contact SnowGame through LINE, Instagram, Facebook, or WeChat. Share your date, resort, level, ski or snowboard choice, and group size.

Yes. Advance booking is strongly recommended, especially on weekends, holidays, and peak snow season.

Same-day booking is not recommended because coaches and rental timing may not be available. Contact SnowGame first if your schedule is urgent.

One day is good for trying snow sports. For steadier progress, beginners should consider two to three days.

It depends on fitness, confidence, and practice time. Many guests need several days before they can control speed and direction safely without a coach.

Yes. If renting at the resort, arrive 30-60 minutes early. For town rental shops, arrive at least one hour early plus travel time.

Please arrive on time. Late arrival usually cannot be made up or refunded unless there is a confirmed force majeure situation.

Respect others, control speed, choose a safe route, give way to people ahead, look uphill before entering a run, avoid stopping in blind spots, follow signs, and help in accidents.

Most resorts have lockers. Bring only essentials on snow, such as phone, small cash, snacks, and valuables that fit securely in pockets.

Renting is best until you know what you like. If you want to buy, boots are usually the first useful purchase; boards and skis are bulky to travel with.